Privacy Policy

Your privacy is important to us. This privacy statement explains the personal data Oak Hall Group processes, how Oak Hall Group processes it, and for what purposes.

Personal data we collect

Oak Hall Group collects data from you, through our interactions with you and through our products. You provide some of this data directly, and we get some of it by collecting data about your interactions, use, and experiences with our products. The data we collect depends on the context of your interactions with Oak Hall Group and the choices you make, including your privacy settings and the products and features you use. We also obtain data about you from third parties.

You have choices when it comes to the technology you use and the data you share. When we ask you to provide personal data, you can decline. Many of our products require some personal data to provide you with a service. If you choose not to provide data required to provide you with a product or feature, you cannot use that product or feature. Likewise, where we need to collect personal data by law or to enter into or carry out a contract with you, and you do not provide the data, we will not be able to enter into the contract; or if this relates to an existing product you’re using, we may have to suspend or cancel it. We will notify you if this is the case at the time. Where providing the data is optional, and you choose not to share personal data, features like personalization that use such data will not work for you.

How we use personal data

Oak Hall Group uses the data we collect to provide you with rich, interactive experiences. In particular, we use data to:

  • Provide our products, which includes updating, securing, and troubleshooting, as well as providing support. It also includes sharing data, when it is required to provide the service or carry out the transactions you request.
  • Improve and develop our products.
  • Personalize our products and make recommendations.
  • Advertise and market to you, which includes sending promotional communications, targeting advertising, and presenting you with relevant offers.

We also use the data to operate our business, which includes analyzing our performance, meeting our legal obligations, developing our workforce, and doing research.

In carrying out these purposes, we combine data we collect from different contexts or obtain from third parties to give you a more seamless, consistent, and personalized experience, to make informed business decisions, and for other legitimate purposes.

Our processing of personal data for these purposes includes both automated and manual (human) methods of processing. Our automated methods often are related to and supported by our manual methods. For example, our automated methods include artificial intelligence (AI), which we think of as a set of technologies that enable computers to perceive, learn, reason, and assist in decision-making to solve problems in ways that are similar to what people do. To build, train, and improve the accuracy of our automated methods of processing (including AI), we manually review some of the predictions and inferences produced by the automated methods against the underlying data from which the predictions and inferences were made.

Reasons we share personal data

We share your personal data with your consent or to complete any transaction or provide any product you have requested or authorized. We also share data with Oak Hall Group-controlled affiliates and subsidiaries; with vendors working on our behalf; when required by law or to respond to legal process; to protect our customers; to protect lives; to maintain the security of our products; and to protect the rights and property of Oak Hall Group and its customers.

How to access and control your personal data

You can also make choices about the collection and use of your data by Oak Hall Group. You can control your personal data that Oak Hall Group has obtained, and exercise your data protection rights, by contacting Oak Hall Group or using various tools we provide. In some cases, your ability to access or control your personal data will be limited, as required or permitted by applicable law. How you can access or control your personal data will also depend on which products you use. If you want to access or control personal data processed by Oak Hall Group you can contact Oak Hall Group at the address in the How to contact us section or by using our web form.

Cookies and similar technologies

Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. We use cookies and similar technologies for storing and honoring your preferences and settings, enabling you to sign in, providing interest-based advertising, combating fraud, analyzing how our products perform, and fulfilling other legitimate purposes.

We also use “web beacons” to help deliver cookies and gather usage and performance data. Our websites may include web beacons, cookies, or similar technologies from third-party service providers.

You have a variety of tools to control the data collected by cookies, web beacons, and similar technologies. For example, you can use controls in your internet browser to limit how the websites you visit are able to use cookies and to withdraw your consent by clearing or blocking cookies.

Products provided by your organization—notice to end users

If you use an Oak Hall Group product with an account provided by an organization you are affiliated with, such as your work or school account, that organization can:

  • Control and administer your Oak Hall Group product and product account, including controlling privacy-related settings of the product or product account.
  • Access and process your data, including the interaction data, diagnostic data, and the contents of your communications and files associated with your Oak Hall Group product and product accounts.

If you lose access to your work or school account (in event of change of employment, for example), you may lose access to products and the content associated with those products, including those you acquired on your own behalf, if you used your work or school account to sign in to such products.

Many Oak Hall Group products are intended for use by organizations, such as schools and businesses. Please see the Enterprise and developer products section of this privacy statement. If your organization provides you with access to Oak Hall Group products, your use of the Oak Hall Group products is subject to your organization’s policies, if any. You should direct your privacy inquiries, including any requests to exercise your data protection rights, to your organization’s administrator. When you use social features in Oak Hall Group products, other users in your network may see some of your activity. To learn more about the social features and other functionality, please review documentation or help content specific to the Oak Hall Group product. Oak Hall Group is not responsible for the privacy or security practices of our customers, which may differ from those set forth in this privacy statement.

When you use an Oak Hall Group product provided by your organization, Oak Hall Group’s processing of your personal data in connection with that product is governed by a contract between Oak Hall Group and your organization. Oak Hall Group processes your personal data to provide the product to your organization and you, and for Oak Hall Group’s legitimate business operations related to providing the product as described in the Enterprise and developer products section. As mentioned above, if you have questions about Oak Hall Group’s processing of your personal data in connection with providing products to your organization, please contact your organization. If you have questions about Oak Hall Group’s legitimate business operations in connection with providing products to your organization as provided in the standard Oak Hall Group Online Services Terms (OST), please contact Oak Hall Group as described in the How to contact us section.

We Do Not Sell Your Data

We do not sell any data made available to Oak Hall Group, this includes any personal data, system data, or any other data.